Cancellation & Refund Policy

At V & V Associates, we handle cancellation and refund requests with fairness and transparency.

Service Cancellation

  • Before Work Commences: Full refund minus admin/gateway fees
  • During Engagement: Pro-rated refund based on work completed
  • Post-Completion: No refund once service delivered

Non-Refundable Components

  • Government Fees/Duties: Any payments made to the government (e.g., GST registration fees, income tax challans, stamp duty, or filing fees).
  • Third-Party Expenses: Out-of-pocket expenses incurred (e.g., documentation verification charges, notarization, or physical postage).
  • Payment Gateway Fees: The initial transaction fees charged by the payment gateway.

Requesting a Refund

  1. Submit Request: Email vnvcsc@gmail.com with your Transaction ID, service name, and reason.
  2. Review Process: Our team will review your request within 3-5 business days.
  3. Approval: If approved, refund will be processed within 7-10 business days to original payment method.

Discretionary Policy

We reserve the right to decline a refund request if the service was delivered according to the agreed-upon scope of work, or if the delay/failure was caused by the client’s inability to provide necessary documents or information despite reasonable notice.

Important Notes

  • Government fees are non-refundable.
  • Contact us before initiating a chargeback to resolve any issues.
  • All service fees are quoted and charged in Indian Rupees (INR/₹).

Contact

Email:vnvcsc@gmail.com

Phone:+91 99242 51885

Address: Office No 4, 1st Floor, Nilkanth Plaza, Above HDFC Bank Mavdi Branch, Rajkot, Gujarat - 360 004

Last updated: June 2026